A cookie is a small file consisting of letters and numbers that is downloaded onto your computer or device when visiting a website. Cookies are used by many websites and can do a number of things e.g. remembering your preferences, remembering what you have put in your shopping basket, and counting the number of people looking at a website at any given time.
By accessing this website, you agree that we can place cookies on your device. You can disable cookies completely by changing your browser settings (see “Managing Cookies” below) however some areas of the site will not be accessible or may not function properly.
These are essential for you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided, including gaining access to secure areas of website. ‘Strictly necessary’ cookies will not be used to gather information about you that could be used for marketing, or remember where you’ve been on the internet.
We use these cookies for, but not limited to;
Performance cookies collect information about how visitors use a website. These cookies do not collect information that can identify a user of the site. All information these cookies collect is aggregated and therefore anonymous. The information collected is only used to improve the performance of the site.
We use performance cookies for:
Cookie Name: _ga
Expiration Time: 2 years
Description: Used to distinguish users.
Cookie Name: _gid
Expiration Time: 24 hours
Description: Used to distinguish users.
Cookie Name: _gat
Expiration Time: 1 minute
Description: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
We use three types of cookies on our website. These cookies are:
Session cookies are only active during the time you are using the website. As soon as you leave the site, they are deleted from your device or browser cache memory. Typically, we use these cookies for completing forms.
When you enter details on a form, a cookie will be used to store that information. If you then go back to a previous page, the cookie will remember the data you have entered so that you don’t have to enter this again.
These are cookies that will remain on your device after you have left the site or closed your web browser. They are typically used to remember settings.
We have carefully selected other companies to work with in order to give the best service to our customers. Like most websites, we use third party companies to provide analytics software. We use these as they are able to provide specialist software that allows for a deeper insight.
These companies deploy cookies to provide us with information about how people use our site. This information is completely anonymous and is only used to make improvements to our website.
Some third party tools will have a policy to use first-party cookies on client sites for one or more of the following purposes: to help identify visitors; assess usage patterns and perform traffic analysis; identify preferences; diagnose problems with our servers; analyse trends; and otherwise administer their products and services.
Most web browsers allow control of selected cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org and select the “Manage Cookies” tab.
To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.
The data controller responsible for this website is Capital Refractories Limited, Station Road, Clowne, Chesterfield, S43 4AB,, who can be contacted at UK Headquarters, Capital Refractories Limited, Station Road, Clowne, Chesterfield, S43 4AB. Our Data Protection Officer is Emily Davies, who can be contacted at Capital Refractories Limited, Station Road, Clowne, Chesterfield, S43 4AB.
Where we rely on your consent to process your data, we explain how you can withdraw your consent and delete your data.
The GDPR gives you rights over how your personal data is processed. You can exercise your rights by contacting us at the following address:
The Data Protection Officer, Capital Refractories Limited, Station Road, Clowne, Chesterfield, S43 4AB.
The GDPR requires us to implement appropriate technical measures to protect data. We verify the identity of any individual who requests access to data before granting access. We use Transport Layer Security (TLS, also known as SSL) to encrypt any data you supply to us through our website.
Cookies are small pieces of text that are stored by your browser. Each cookie has a name and is associated with a particular site. When your browser sends a request to a site (for example, to download a page, image, or video), the computer that responds (known as a server) may tell your browser to set one or more cookies. When your browser makes further requests to the same site it sends the cookies back to the server. This allows the server to remember you as you browse the site, and provide features such as shopping baskets or password-protected areas.
Lawful basis for processing: Pursuance of our legitimate interests
Why? To allow us to analyse how visitors interaction with our site in order to improve our site and our services